Recommend.
Resolve product-fit questions with catalog-aware answers that point to specific SKUs.
Recommend the right product, explain the decision, and move shoppers from intent to checkout without losing attribution.
Product proof
Rynex is built around the sales moment: a shopper asks a product question, the assistant narrows the catalog, explains the recommendation, and prepares the cart action with traceable context.
Answers are grounded in catalog context, product rules, and shopper intent.
Supported actions connect to URL, JavaScript, or API based checkout flows.
Low confidence or revenue-risk sessions can route to the team with context intact.
Revenue loop
Resolve product-fit questions with catalog-aware answers that point to specific SKUs.
Connect the answer, source, shown products, and assisted session to revenue reporting.
Escalate edge cases to the team when confidence, SLA, or revenue-risk rules require it.
Review assisted revenue, confidence distribution, and conversion lift in one operating view.
GEO Layer - Growth add-on
Shoppers now start product discovery inside ChatGPT, Perplexity, and Bing Copilot. GEO Layer prepares the catalog for those answer surfaces, then carries the landing context into Rynex on-site.
Free AI visibility audit Free - no credit card - results in about 1-3 minutesStart from the same full product catalog that powers Rynex recommendations, availability checks, and storefront context.
Generate AI-readable product answers, FAQ blocks, and crawl-ready content on weekly or daily refresh cadence.
Use the existing Rynex snippet to publish FAQ and JSON-LD markup without adding another site implementation.
Connect AI referrers, landing sessions, shown products, and downstream conversions once the shopper arrives.
Commerce operating layer
Five core capabilities power Rynex today: cart execution, proactive triggers, attribution, decision control, and operating workflows. GEO extends the same loop upstream.
Execute cart actions through URL, JavaScript, or API integration so shoppers move from question to checkout without a broken handoff.
Use exit intent, time on page, scroll depth, cart value, idle time, visit count, and UTM campaign signals to intervene at the right moment.
CaptureInspect confidence thresholds, ranking logic, alternatives considered, and human handover reasons with full attribution context.
ControlRun A/B experiments, allocate traffic, define evaluation sets, and measure uplift or latency impact before broad rollout.
OptimizeManage webhook endpoints, test deliveries, and monitor timestamped execution history for systems integration.
IntegrateTrack support tickets, threaded replies, attachments, and SLA handover moments when a human should step in.
HandoverOperating proof
These are anonymized pilot snapshots from session-level attribution dashboards, measured in same-session plus assisted follow-up windows.
Competitive comparison
Gorgias, Tidio, Crisp, and Intercom are strong support systems. Rynex is built around product recommendation, cart execution, and revenue attribution.
Recommendations can hand off to add-to-cart flows through URL, JavaScript, or API paths.
Support chat often answers questions but leaves the shopper to continue the purchase manually.
Teams can inspect confidence, ranking logic, product alternatives, and handoff triggers.
Most tools prioritize response automation and routing over auditable product decisioning.
Shown products, cart actions, source context, and attribution windows stay tied together.
Conversation volume, agent productivity, and ticket outcomes are usually the primary reporting layer.
AI-origin visits can carry discovery context into on-site recommendations and reporting.
Support tools typically do not manage AI answer visibility or discovery-to-conversion continuity.
Low confidence, repeated no-result paths, and explicit requests can route to humans with context.
Escalation is usually service-oriented, not tied to recommendation confidence or cart impact.
Catalog health, semantic indexing, and product limits are part of the operating model.
Catalog depth is often secondary to help-center content, macros, and customer support workflows.
Comparison based on publicly marketed capabilities and internal benchmark notes as of February 19, 2026. Capabilities may vary by plan or integration.
Core plans + live GEO add-on
Core commerce capabilities ship across every plan. Rynex GEO Layer is available as a live add-on on Growth, Scale, and Enterprise.
Small stores. ~152–305 AI conversations/day.
1 conversation ≈ 3–4 AI calls over 30 days.
Growing stores. ~505–1,019 AI conversations/day.
1 conversation ≈ 3–4 AI calls over 30 days.
High-volume stores. ~1,105–2,210 AI conversations/day.
1 conversation ≈ 3–4 AI calls over 30 days.
Dedicated infrastructure, SLA guarantees, custom governance.
GEO Layer - Optional add-on
The full catalog is processed with no product cap. Pricing is based on refresh cadence, competitor coverage, and site scope.
Built for Growth stores that want native AI visibility and attribution without extra setup.
For Scale teams that need faster refresh, stronger monitoring, and deeper GEO content output.
For multi-site catalogs, deeper governance requirements, and dedicated GEO operating support.
Growth + GEO Launch = $228 / month · Scale + GEO Pro = $528 / month
Hexagon Starter $239 · Hexagon Pro $639 — no on-site conversion layer.
FAQ
Direct answers on rollout stage, attribution logic, handover rules, and roadmap scope.